Privacy Policy

At Bigella, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or use bigella.com.

1. Information We Collect

We may collect information you provide directly to us, such as:

• Your name, email address, shipping and billing address, and telephone number when you place an order or contact us.
• Payment and transaction information needed to process purchases. Payment details may be handled directly by our third-party payment providers.
• Information you provide when you subscribe to our newsletter, create an account, participate in a promotion, or contact customer support.

We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, pages visited, referring URLs, and information about how you interact with our website.

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders and payments.
• Deliver products and provide customer service.
• Communicate with you about your orders, account, or inquiries.
• Send marketing communications where permitted by law and in accordance with your preferences.
• Improve our products, website, services, and customer experience.
• Detect, prevent, and address fraud, security issues, and other misuse.
• Comply with applicable legal and regulatory requirements.

We do not sell your personal information.

3. Cookies and Similar Technologies

Bigella may use cookies and similar technologies to operate the website, remember your preferences, understand website usage, and improve our services.

Some cookies may be placed by third-party service providers that help us operate our website, process payments, analyze traffic, or provide other services.

Where required by applicable law, we will request your consent before placing non-essential cookies. You can manage cookies through your browser settings and, where available, our cookie preferences tool.

4. How We Share Information

We may share personal information with trusted service providers that help us operate our business, including providers of:

• Payment processing
• Order fulfillment and shipping
• Website hosting and technology
• Analytics and marketing services
• Customer support
• Fraud prevention and security

These providers may only use your information as necessary to provide services to us and as permitted by applicable law.

We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, users, property, or the security of our services.

In the event of a merger, acquisition, restructuring, financing, or sale of all or part of our business, personal information may be transferred as part of that transaction, subject to applicable law.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or request restriction of certain processing.
• Request portability of certain information.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.

To exercise applicable rights, please contact us using the details below. We may need to verify your identity before completing a request.

You may unsubscribe from marketing emails by using the unsubscribe link included in those communications.

7. International Data Transfers

Bigella may use service providers located in countries other than the country where you live. As a result, your personal information may be transferred internationally.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

8. Children's Privacy

Our website is not directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

9. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Bigella
Website: bigella.com
Email: info@bigella.com